Field Support Engineer

Company: Herrick Technology Laboratories, Inc.
Location: Germantown
Posted on: August 30, 2020

Job Description:

Field Support Engineer Summary Test, demonstrate, install, train, deploy, andor evaluate HTL products (hardware and software) DescriptionKey Roles Join our growing team of customer support personnel focused on providing training of HTL products and systems (both at HTL locations and customer sites), standalone and as part of a system of systems Assist in maintaining database and procedures for testing, troubleshooting, and resolving customer issues Document and report software and hardware problems Create and maintain training plans, materials (POIs and classes) to assist in or perform instruction of software and equipment Build and maintain customer relationships Conduct training on a wide variety of software and hardware products across a large spectrum of customer types from tactical employment to laboratory testing Perform equipment demonstrations in support of business development Participate and illustrate HTL capabilities in government sponsored exercises. Qualifications 2 years Tactical or airborne SIGINTEW collection background working collection, DF, and geolocation operations and equipment special operations SIGINTEW collection a plus Current TSSCI or eligibility required Military veterans are encouraged to apply MOSs ndash Army 35PNTS USMC 26212631 Navy CTM are of interest Previous instructional experience desired CONOP and TTP development using small team collection tactics Willingness to travel extensively 50 of the time To fuel our continued growth, Herrick Technology Laboratories, Inc. (HTL), employee owned, small business (150 employees) environment is seeking committed and talented professionals with varying skill sets and levels of experience. HTL offers a challenging, simulating and rewarding work environment in the following disciplines Wireless Communications, SIGINT, EW, Electronic Intelligence, ELINT and Radar. Specific positions includes System Engineering, Digital Signal Processing, Mechanical Engineering, Digital Engineering, RF Engineering, Software Engineering, Program Management, Quality Assurance, Field Operations, Information Technology, Manufacturing, Logistics, and Business Administration. Openings are available at all levels of experience. Entry level candidates are encourage to apply. Advanced degrees (MS, PhD) preferred. Positions are open in both our Germantown, Maryland and Manchester, New Hampshire facilities. Candidates should be able to obtain United States Government security clearance.

Keywords: Herrick Technology Laboratories, Inc., Germantown , Field Support Engineer, Engineering , Germantown, Maryland