Front Desk Cleck

Company: Parkside Plaza Condo U O A
Location: Silver Spring
Posted on: February 17, 2026

Job Description:

Job Description Job Description Benefits: Bonus based on performance Flexible schedule Opportunity for advancement Paid time off Parental leave Training & development Be responsible for knowing and enforcing rules and instructions concerning general Building operations, i.e. emergency situations, moves and access and key control as specified in the Front Desk Manual. Contact maintenance personnel, police, fire, or Gas Company in the event of an emergency. Provide information courteously and respectfully to owners, residents, guests, visitors and contractors. Ensure guests, and contractors register and are announced before leaving the desk area. Answer telephone and record messages as required. Assist in the processing of work orders upon resident request and input order into Concierge Plus system. Maintain control of Emergency and Courtesy Key Cabinets, dispense keys as needed and record to whom Issued. Maintain Resident Information, Incident, Key Control, Exercise and Guest Logs as required. Properly process office mail, oversized mail, UPS, Fed EX and other deliveries that come to the Front Desk utilizing the Concierge Plus Notification. Follow-up with resident if any package is not picked up within 5 days. Frequently observe CCTV monitors and report any unusual observations to the appropriate party. Provide shift update to oncoming desk clerk. Update clerk about contractor work in process,' new management memos, and any situations, unresolved or in process. Communicate with Management anything that may affect or compromise the Integrity of the Building, residents, or staff. Keep Front Desk supplied with necessary forms Provide residents with Suggestion/Comment and Incident Forms and all other forms as needed. Assist in training new personnel Process resident extermination requests to ensure they are Included on the weekly Pest Control Service List. Provide exterminator with residents' keys on Service List. And all other duties as assigned by Management

Keywords: Parkside Plaza Condo U O A, Germantown , Front Desk Cleck, Administration, Clerical , Silver Spring, Maryland