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Ed Center & Course Delivery Admin

Company: Learning Tree International
Location: Herndon
Posted on: January 27, 2023

Job Description:

Reports to: Operations and Ed Center Course Delivery ManagerLocation: Herndon Education Center Status: Non-ExemptBasic function:The Ed Center Course Delivery Administrator is responsible for administrative support of the Herndon Education Center as well as digital course delivery. The incumbent will maintain a close working relationship with all departments within Learning Tree International departments and Operational Units to ensure quality support for attendees/instructors. Essential Functions and Responsibilities:

  • Coordinate and issue course materials for digital distribution to attendees. May at times include shipping, print and assemble of any course event materials
  • Process any corresponding Purchase Orders as needed for operational orders
  • Responsible for the greeting and check in of all attendees and instructors when running in person events at the Herndon Education Center
  • Administration of the Herndon Education Center to include; customer service and front desk coverage, cleanliness of EC, check in process for attendees, stocking of vending machines, etc
  • Coordinate and support all guest arrivals for 4th floor
  • Responsible for supporting the facilities of the 4th Floor and of the Herndon Education Center regarding stocking of items for the kitchens and other various needs
  • Coordinate and administration of incoming/outgoing mail for the EC and 4th Floor corporate office
  • Listing of Scrum courses on the Scrum Alliance website as needed
  • Instructor Relations administrative support as needed
    • Work towards meeting team, department, and company OKR goals as established
    • Other duties as assigned Qualifications and skills:
      • Minimum of high school diploma, Bachelor's degree preferred.
      • Experience with Microsoft programs (Word/Excel).
      • Minimum 1-3 years' experience as an administrator
      • Excellent customer service skills required. Candidate must be capable of working with minimal supervision and demonstrate superior team skills.
      • Ability to multi-task.
      • This person must be able to perform in a fast paced, high volume environment.
      • Exceptional verbal and written communications are needed. Competencies:Excellent customer service skills, verbal and written communication skills


Keywords: Learning Tree International, Germantown , Ed Center & Course Delivery Admin, Administration, Clerical , Herndon, Maryland

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